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Reservations“10 Rooms, Rack rate, for 2 weeks, certainly…..”Maxial’s Reservations module provides all the resources for quick, cost effective and efficient management of your rooms, availability, rates and revenue with strong package and group functionality along with: 

  • Direct integration to Sales & Marketing, Guest Services, Guest History,
  • Travel Agents, City Ledger, Activities and Front Office
  • Individual or complex Group Reservations (Tour or Convention)
  • User definable reservations fields
  • Auto loading of data directly from Sales & Marketing, Guest History and Travel Agent data makes loading return guests quick and efficient
  • Complete audit trail of all new reservations, cancellations and alterations to Individual and Group Reservations
  • Real time availability verification when taking or updating a reservation
  • Unlimited number of rooms, suite configuration, room rate codes and reservations
  • Ability to cancel and reinstate in one function with real time availability verification
  • Multiple arrival and departure reports
  • Ability to repeat reservation information or copy from an existing reservation
  • Overselling ability up to a user defined limit, whole hotel or by room type
  • Print Group Labels
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Sales and Marketing“Who are they and where did they come from…..”Maxial Sales & Marketing module provides an enormous and diverse amount of information which can be used to analyze who your customers are and where they are coming from.Included are: 

  • Detailed Booking reports
  • Detailed Allotment analysis based on Sales Accounts
  • Ability to do comprehensive and flexible package plans
  • Forecast future business by Mireps and periods showing occupancy percentages and values
  • Materialization and productivity reporting by Sales accounts and Mirep categories
  • Detailed Sales Analysis reports by:
  • Group or Sales accounts
  • Room or Bed nights
  • Fiscal or Calendar periods
  • Activity by Current, MTD, YTD
  • Various sorting options
  • Marketing Information REPorting System (MIREPS) allows the user to create report in their desired format and allows the unlimited items broken down by:
  • Market Segment(Business Type)
  • Source(Email, Fax, Agent, OO8, etc)
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Front Office“Know who you are checking in & complete it quickly…..”Maxial’s Front Office module let’s you know all your guest needs before they arrive with a comprehensive integrated Guest Services function and gives you all the tools to make their stay friendly and efficient with a minimum of effort by: 

  • Direct integration with Sales & Marketing, Reservations, Guest Services, Guest History, Travel Agents, Maintenance, City Ledger, Activities, Housekeeping and Point of Sale
  • Express Individual and Group Check-ins
  • Flexible Rooms Management allows you to, Move a guest, Add & split sharers, add PABX names only, add or delete an extra room
  • Real Time Hotel Status (includes internal availability balancing) Interactive screen allowing for drill down functionality
  • Automatic creation of Company Master Accounts
  • Automatic re-routing of charges/automatic recurring charges
  • Guest messages are active over entire system including POS
  • Offset corrections so they don’t print on guest folio
  • Foreign Currency Exchange and Settlement
  • Express Individual Guest and Group check-out
  • Unlimited folio splitting
  • Ability to batch post transactions
  • ‘No Shut Down’ feature during Night Audit allows continual guest service with the ability to use all functions during the Night Audit process
  • Comprehensive Guest History functionality
  • Full Folio History functionality with ability to print past folios
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Activities“Oops, forgot to pickup that guest, not anymore….”Maxial’s Activity module enables you to book and control activities from a single tennis court to a full blown tour desk with 3rd party tours, activities or segments. Fully integrated with Maxial Reservations and Front Office, never lose a booking or customer again. Activities allows: 

  • Both fixed and time based (Variable) activities
  • Multiple rates can be created for each activity
  • Creation of multi Activity packages
  • Creation and printing of Manifest reports for all activities including packages
  • Bookings can be generated from multiple modules: Activities, Front Office or Reservations
  • Group Booking functionality, with ability to enter individual names manually or copied from a group reservation rooming list
  • Payment to an in-house room, by multiple credit cards, cash, to a Maxial City Ledger account or covered as part of a Front Office package component
  • Tickets can be produced for the Customer, Property, or 3rd party activity provider
  • Forecasted bookings and revenue by date range and by activity
  • Travel Agent performance indicators
  • Build your own activity statistical reports
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POS“4,000+ items at the touch of a finger…..”Maxial’s Touch screen Point of Sale has all the style, ease of use and functionality of other POS systems, and more, but at a fraction of the cost with the flexibility and benefits of….. 

  • Over 4,000 key combinations giving huge variations in setup options available
  • Being extremely intuitive for ease of learning and fast to operate
  • Fully auditable with password access optional on key control functions
  • Unlimited number of Outlets, waiters and cashiers available
  • Barcode scanner compatible
  • Colour coded easy to use Restaurant booking system with flexible floor plan maintenance
  • Unlimited check splitting
  • Detailed recipe ingredients and prep instruction, great for bar staff who forget how to
  • Future menus can be designed and set for auto go live for nominated dates and times
  • Able to settle with full range of payment methods including foreign currency
  • Choice of thermal roll dockets or pre-printed stationery customer bills
  • Support of automatic EFTPOS cash out adjustments to cashiers banks
  • Foreign exchange standard feature in settlement options
  • Direct printing to kitchen printers
  • Direct relationship with Maxial’s comprehensive Materials Management, Stocktaking, Front Office and Accounting modules
  • Full inventory stock decrementation and item ingredient substituion based on POS sales
  • Full sales reporting and inquirie
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POS Manager“Damn, that new menu starts tomorrow, not a problem….”Maxial’s POS Manager module gives you all the controls over your POS recipes and menu creation and implementation is so easy you’ll never have that problem again. POS Manager allows: 

  • Full range of site configurable features means each individual outlet can be individually structured for exactly the required outlet operation
  • Setup for more complex restaurant operation, or streamlined fast bar operation with either having barcode scanner capability or settings for POS Manager
  • Set all security and access options
  • Optional passwords to set security for:
    • Reprinting checks
    • Voiding items and checks
    • Entering unlisted or ‘open’ items
    • Changing selling price
    • Entering negative quantities
  • Total integration to Maxial’s Material Management, Front Office, General Ledger systems, means all online data is available in both directions
  • Recipe designs draws on material management data for the latest costing information
  • Accurate and effective menu engineering with recipe cost percentages on sell price while entering recipe
  • Fast drag and drop menu design using complete library of existing recipes
  • Full recipe ingredient and detailed preparation instructions are available to the POS user
  • Date based menus implementation, means you have single or multiple future menus ready for when they are needed
  • Full range of reports available for daily/monthly/yearly management reports
  • All activities within POS have detailed reports available, with each having the options to select the period/outlet being reported on
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Trust Accounting*“Now here is a system you can trust…..”If you require a trust system that gives you the flexibility and depth of product that large hotel operators enjoy coupled with a reliable trust accounting system then you must choose Maxial Trust Accounting and Property Management System. 

  • The Trust Accounting system is a Property Management System for Strata-Titled Hotel, Resort or Apartment Properties.
  • The system automates the required financial control and reporting tasks that the property manager must undertake in the financial management of multiple owned suites or rooms.
  • The system can cater for any size of operation as well as a combination of trust controlled and hotel owned suites.
  • All expenses and income, commission due and payment to owners for each holding are automatically generated in the required format. This is the Integrated Maxial philosophy.
  • At Night Audit time, all room charges and any other nominated charges that were posted to a trust suite are passed to the suite’s Guest Ledger in the Trust system.
  • Advance Deposits are easily processed by the system
  • All forms of payment can be utilised in this trust accounting system
  • City Ledger payments available.
  • Maxial Trust Accounting allows you to setup complex packages for reservations
  • Able to split folios for easy tracking of Accommodation and other payments.
  • Room moves are possible with Maxial Trust Accounting
  • Expenses can be charged to one or more owners in several ways :
  • The trust system features it own accounts payable module
  • Remittance slips are provided.
  • Easy change of ownership procedure

* New version currently in development
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Housekeeping
“300 rooms, 98 checkouts, who’s doing what…..”Maxial’s Housekeeping and Maintenance modules ensure your guests are always in rooms that are well kept and gives you the tools to do it effectively and easily: 

  • Comprehensive Housekeeping Manager Screen allows access to all housekeeping functions from a single screen including
    • Front Office Reports
    • Floor Displays
    • Room Availability
    • Room Reserved Calendar
    • Locate Guests
  • Real-time updates and displays of room status records
  • Individual maid room assignments
  • One step Automated assignments for multiple attendants
  • Ability to update room status through telephone or television
  • Out of order functionality for individual rooms or whole floors or buildings
  • Historical data on all rooms maid assignments
  • Comprehensive Lost & Found functionality
  • Extensive and flexible range of reports

Maintenance*

“For when you need that job done fast….. ”

  • Ability to enter Maintenance requests from any workstation
  • Setup and use unlimited locations
  • Track Maintenance jobs by room, location or staff member
  • Historical reports and tracking

* New version currently in development
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Materials Management*
“the lounge bar needs a 1960 grange hermitage, ring all the outlets and stores, see if you can find one…… not any more, at any time know exactly how many you have and exactly where they are”Maxial’s Materials Management lets you have full control over all stock areas and control your costs, F&B, stationery, housekeeping, uniforms, light bulbs, keep track of everything you use to run your property effectively with improved controls and costs. 

  • Unlimited number of items, stockrooms, categories, types
  • Variety of codes to allow multiple variations on sorting, categorising and reporting
  • Fully featured purchasing and receiving sub modules
  • “Market Lists” automate the purchasing process creating pre-defined “shopping lists’ simply enter the quantities
  • Various costing options, including FIFO, Average or last purchase price
  • Automatic re-order reports based on user defined par stock levels
  • Automated stock decrementation based on POS sales including nominated substitute items if the default item is out of stock
  • Automated steps in receiving allow for quick receiving which then flows directly to accounts payable
  • On one screen see the entire properties holdings of an items showing the real time on hand amounts in all outlets and store rooms
  • Issues journal for fully expensed items such as stationery which automatically generates journals for the general ledger
  • Stocktake monthly weekly, daily or when every you choose #
  • Full range on analytical reports such as:
    • Slow moving items
    • Orders past due delivery date
    • Stocktake cost analysis reports
    • Shrinkage & variance reports
  • Get statistics on usage with period, this year and last year to date quantities or dollar values of purchases by item or vendor
  • Internet e-purchasing facility

# Hand held stocktaking currently in development.

* New version currently in development
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City Ledger*“How much do they owe me…..”With Maxial’s City ledger (Accounts Receivable) being integrated directly with the Front Office and the General Ledger it lets you keep control over a critical area for all businesses, how much money you are owed. Maxial’s City Ledger gives you: 

  • Full integration with the Guest Ledger (Front Office)
  • Unlimited number of accounts
  • Ability to group customers for segmented reporting in all areas including Trial Balances
  • Trial balances available in detail and summary form
  • Ageing for 30, 60, 90, 120+ days
  • Open item accounting
  • Ability to review and correct all Guest Ledger postings before actually committing them to the City Ledger
  • Ability to post Advance Deposits and link them directly to:
    • Front Office Reports
    • Floor Displays
    • Room Availability
    • Room Reserved Calendar
    • Locate Guests
  • Separate Trial Balance and sub ledger for Advance Deposits
  • Automatic file checking and balancing
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General Ledger*“As simple as you like, or not…..”Maxial’s General Ledger can operate simply or is equally effective when setup to utilize it’s fully complexity. Journals are loaded directly from Accounts Payable, City Ledger (A/R), Travel Agents and the Guest Ledger (Front Office).With a tree structure from the posting level accounts at the base to the control (balancing) account at the top all levels are updated simultaneously ensuring your ledger remains balanced. With the General Ledger you: 

  • Have flexibility in the format of the Chart of Account numbers
  • Have no limit to the number of accounts
  • Are able to enter full budgets with multiple application options
  • A fully independent statistical tree able to work in conjunction with the financial tree and give complete statistical reporting on areas such as covers, hours, etc.
  • Are fully auditable at every level
  • Have to ability to post
    • Standing Journals
    • Allocations
    • Accruals
  • Have a flexible inbuilt report generator as well as the ability to load data directly in MS Excel formatted reports
  • You can leave periods open for up to 13 months with the ability to post back to previous periods

* New version currently in development
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Accounts Payable*“Pay them the right amount, with ease…..”Maxial’s Accounts Payable module allows you to pay your accounts, simply, quickly and for the right amount. Being fully integrated with Maxial’s purchasing and receiving modules means no re-keying of data and therefore eliminating re-keying errors. It gives you: 

  • Full integration with Inventory, Purchasing and General Ledger modules
  • Inventory costs are immediately updated with current purchase prices meaning all POS recipe and menu costings have up to date values
  • Print Cheques automatically on pre-printed stationery
  • Cancel a cheque print run and restart at the last good cheque printed, no need to cancel all cheques
  • Create unlimited number of vendor records
  • Able to create manual invoices
  • Multiple due date options for automated processing and ageing
  • Numerous reporting options including detailed and summary Trial Balances
  • Bank reconciliation
  • Automated file balancing

* New version currently in development
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Travel Agents*“Commissions make the rooms go around…..”Maxial’s Travel Agents module is a seamless component of the Front Office and fully integrated with it as well as Accounts Payable and the General Ledger. The Travel Agent module is: 

  • Fully integrated with the Guest Ledger (Front Office)
  • Fully integrated with the General Ledger
  • A sub ledger of Accounts Payable
  • Commissions can be calculated on any charge within the system, not just the room rates
  • All commissions are calculated on user defined percentages
  • Ability to also track agent room nights
  • Create new agent records whilst entering reservations
  • Ability to review and change all commissions prior to approval and acceptance
  • Commissions can automatically be withheld dependant upon the status of the agents A/R account
  • Ability to automatically print cheques
  • Detailed reporting and enquiries
  • Automatic file checking and balancing

* New version currently in development
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Conference & Banqueting*“A ‘T’ shape set up in the ballroom, 200 delegates, morning & afternoon tea, lunch, dinner,
AV equipment & accommodation for 75 pax…. “Maxial’s Functions module lets you effortlessly cater for all the whims and wants of the most demanding group coordinator with features like: 

  • Dynamic Availability screen
    • Intuitive display shows which functions have booked what rooms
    • Display can be for one day to 2 months at a time.
    • Supports dragging and resizing of events across rooms and dates.
    • New events can be quickly created by selecting a time span on one or more rooms.
    • Custom availability messages
  • Functions Today screen
    • Keeps all relevant functions and reminders at your finger tips.
    • Can be configured so that each sales consultant only sees information relevant to them.
  • Packages and templates
    • Create pre-defined packages for quick and easy preparation of quotations.
  • Flexible quotations and invoicing
    • Configurable Quotes and Invoices produced instantly with options to print or email.
    • A single function may be comprised of many events spanning several days. Invoicing can be a single invoice, or split to cater for progressive payments or separate payers.
    • Invoices can be settled by cash or transferred to a front desk folio or city ledger account.
  • Extensive set ups
    • Unlimited function rooms
    • Unlimited function rooms
    • Multiple room set up styles, room purposes and function types
    • Set up and breakdown times built into each set up style
  • Comprehensive menu creations
    • Menus for food, beverage, equipment and special services
    • Costs based on various unit of measures
    • Each menu can have its own formatted inclusions list that appears on the BEO quotation.
  • Detailed Reports and Enquiries